Terms of service

Last Updated: September 13, 2026

Welcome to Petzic. By accessing or using our website, you agree to the terms below. Please read them carefully before using our website or placing an order.

1. About Petzic

Petzic operates this online store to provide pet beds and related products to customers in the United States.

Throughout these terms, the words “we,” “us,” and “our” refer to Petzic. The words “you” and “your” refer to the person using our website or placing an order.

2. Use of Our Website

You agree to use the Petzic website only for lawful purposes.

You may not use the website in a way that could damage the site, interfere with its operation, or affect other customers' ability to use it.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, measurements, colors, prices, and other product information are accurate.

However, colors may appear slightly different depending on your device or screen settings.

Product availability, pricing, and details may change without notice.

4. Orders

When you place an order with Petzic, you are requesting to purchase the products shown in your order.

We reserve the right to review or decline an order when necessary, including when product availability, pricing, payment, or order information needs further verification.

Once your order is accepted, you will receive an order confirmation by email.

5. Prices and Payment

All prices shown on our website are listed in U.S. dollars (USD) unless stated otherwise.

You are responsible for providing accurate billing and shipping information during checkout.

Payments are processed through the payment methods available at checkout.

6. Shipping

Shipping is currently available within the United States.

Our current shipping details, processing times, delivery estimates, and shipping charges are provided in our Shipping Policy.

Please make sure your shipping address is accurate before completing your order.

7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are handled according to our Return & Refund Policy.

Please review that policy before placing an order.

Our current return period is 30 calendar days from delivery, subject to the conditions stated in the policy.

8. Order Cancellations

You may request an order cancellation within 24 hours of placing your order by contacting support@petzic.com.

Once an order has been processed, packed, or shipped, cancellation may no longer be available.

Please refer to our Return & Refund Policy for additional information.

9. Intellectual Property

All content on the Petzic website, including text, product images, graphics, logos, designs, and other materials, belongs to Petzic or is used with permission.

You may not copy, reproduce, distribute, modify, or use our content without prior written permission.

10. Third-Party Services and Links

Our website may use third-party services to help operate the store, process payments, provide shipping services, or support other website functions.

Our website may also contain links to third-party websites. Petzic is not responsible for the content, policies, or practices of third-party websites.

11. Accuracy of Information

We work to keep the information on our website accurate and up to date.

If an error appears in a product description, price, availability, or other information, we reserve the right to correct the information and, when appropriate, update or cancel an affected order.

12. Limitation of Liability

To the extent permitted by applicable law, Petzic is not responsible for losses or damages resulting from the use of our website or from circumstances outside our reasonable control.

Nothing in these terms is intended to remove or limit rights that cannot legally be excluded.

13. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated Last Updated date. Your continued use of our website after changes are posted means you accept the updated terms.

14. Governing Law

These Terms of Service are governed by the laws applicable to our business and the jurisdiction in which it operates, except where applicable law provides otherwise.