Last Updated: September 13, 2026
At Petzic, we want checkout to be simple and convenient. We accept several payment methods for purchases made through our website.
Accepted Payment Methods
Depending on availability at checkout, we may accept:
- Visa
- Visa Electron
- Mastercard
- American Express
- Discover
- JCB
- Diners Club
- UnionPay
- PayPal
- Shop Pay
- Apple Pay
- Google Pay
Available payment methods are shown during checkout before you complete your purchase.
All prices on our website are displayed in U.S. dollars (USD) unless otherwise stated.
Secure Payments
Payments are processed through secure payment providers and checkout services.
For your security, please do not send payment card information, account passwords, or other payment details by email or message.
Payment Authorization
Your order will be processed after your selected payment method has been successfully authorized.
If a payment is declined or cannot be completed, you may be asked to use another available payment method or contact your payment provider.
Billing Information
Please make sure your billing and shipping information is accurate when placing your order.
Incorrect or incomplete information may cause delays in processing your order.
Payment Issues
If you experience a problem during checkout or your payment does not go through, please contact your payment provider first when appropriate. You may also contact us at support@petzic.com for help with your order.
Refunds
Approved refunds are issued to the original payment method according to our Return & Refund Policy.
After a refund is processed by Petzic, the time required for the funds to appear in your account may vary depending on your bank or payment provider.
Contact Us
For questions about payments or checkout, please contact:
Petzic
2312 Alameda Ave
Alameda, CA 94501
United States
Email: support@petzic.com
Phone: +1 510-671-2903
Petzic — Cozy Beds. Happy Pets.