Shipping policy

Shipping Policy for Petzic

Effective Date: May 17, 2026

At Petzic, we aim to provide reliable and efficient shipping for all orders.

Processing Time

• Order processing time: 1–3 business days.

• Orders are processed Monday through Friday.

• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time & Cost

• Standard Shipping Delivery Time: 7–15 business days.

• Shipping Cost: Free shipping on all orders across the USA. There are no hidden fees or exclusions.

Please note that shipping times may vary depending on destination, customs clearance, weather conditions, and carrier delays.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Incorrect Address

Customers are responsible for providing accurate shipping information. Petzic is not responsible for delays or lost packages due to incorrect addresses.

Lost or Delayed Packages

If your package is significantly delayed or lost, please contact our support team for assistance.

International Shipping

We currently focus on providing top-quality pet accessories across the USA. International shipping availability may vary depending on destination restrictions and product availability.

Contact Us

For any shipping inquiries, please contact:

Address: Petzic, 1421 S Baker Ave, Ontario, CA 91761, USA

Phone: +1 626 657-4511

Email: support@petzic.com